Question 1

Do I need an appointment?

Accepted Answer

Yes. An appointment guarantees you a stylist's complete attention and a fitting room of your own. You can book online in minutes from our Book page, for Denver or Indianapolis, and we take walk-ins only when we happen to have space.

Question 2

How long are appointments?

Accepted Answer

90 minutes. On weekends we stay within the scheduled time so every bride gets her full appointment, so if you'd like a quieter salon or a little more room to breathe, book a weekday.

Question 3

Is there an appointment fee?

Accepted Answer

Yes! Denver charges a $25 Bridal Appointment fee and a $20 Mothers & Evening Appointment fee.

In Indianapolis, it depends on the day of the week- $25 for a Weekday Appointment and $50 for a Weekend Appointment.

At either location, there is a late cancellation or no show policy: if appointments are cancelled within 48 hours of your appointment or you do not show for the appointment, you will be charged $75.

Question 4

Do you carry Mothers & Evening dresses?

Accepted Answer

Yes, in Denver. We have more than 100 never-worn designer sample gowns for the mother of the bride, mother of the groom and evening occasions, priced $299–$899 in sizes 8 through 28. Every dress is ready to take home the same day. Book through our Mothers & Evening calendar.

Question 5

Who should I bring with me?

Accepted Answer

Four to five guests is the maximum, and we'd gently suggest bringing only the people who support your vision and taste. We love kids, but we recommend leaving them at home so the appointment can be all about you.

Question 6

Do you have made-to-order gowns?

Accepted Answer

No — every gown with us is off the rack. When you say yes to the dress, that exact gown goes home with you the same day.

Question 7

Have the gowns been worn down the aisle?

Accepted Answer

Never. We are not a consignment shop and every gown is a never-worn designer sample. Our gowns come from our sister store, Marie Gabriel Couture, and have only ever been tried on during bridal appointments — some not even that.

Question 8

What condition are the gowns in?

Accepted Answer

Excellent — we know exactly where each gown came from and how it was cared for. Every one is checked over before it reaches the floor. Occasionally a gown needs a small repair, and that's part of why the savings are so good. Gentle signs of try-ons are possible but usually hard to spot.

Question 9

What sizes can I try on?

Accepted Answer

Our gowns run roughly size 8 through 34 from leading designers. Your stylist will only pull gowns that will actually work on your body, and alterations can take a gown up or down from there. Lux to Go Bridal is proud to have an incredible selection of plus size sample bridal gowns available.

Question 10

Can I take the dress home the same day?

Accepted Answer

Yes — that's the beauty of shopping off the rack. Even on a tight timeline we can help. Just leave at least three weeks before the wedding so there's time for proper alterations.

Question 11

Do you offer alterations?

Accepted Answer

In Indianapolis, yes — we have in-house alterations for gowns purchased within the Marie Gabriel Bridal family. Denver doesn't have an in-house alterations department yet, so your stylist will point you to trusted local seamstresses. Every bride needs alterations, whether big adjustments or final tweaks.

Question 12

How is shopping an off-the-rack salon different?

Accepted Answer

In the experience, it isn't. You work one-on-one with a trained stylist whose only goal is finding your dress. The difference is the price — a fraction of what these gowns normally cost — and that you leave with the gown in hand.

Question 13

Which location should I book?

Accepted Answer

Indianapolis is inside our sister store, Marie Gabriel Couture, at 5830 E. 86th Street. Denver is our stand-alone flagship at 1842 South Broadway, opening November 12th. Both carry off-the-rack designer gowns — book whichever is closer to you.

Questions brides ask us